OpenDoor Group
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Transparency and trust

Transparency is not a promise. It is a way of working.

An urban-renewal process runs for years and involves dozens of decisions. What keeps owners in control is an order of work: what gets recorded, who can see it, and when a matter goes to a decision.

Talk to us about your buildingRead the documents
  • What is recorded
  • Who sees what
  • When decisions are made

Transparency in the process

Urban renewal is a complex process. It involves hard decisions, compromises, costs, delays, competing interests and, at times, disagreements among the owners themselves.

We do not blur any of that. We explain where the risks lie, what each choice means and which options are open to you — because that is the only way to reach a responsible, well-founded decision.

Meeting the owners

How this works with us

These are the working rules we hold ourselves to. They describe how we work; they are not a promise of an outcome.

Information

  • Documentation

    Meetings, resolutions and agreements are written down and kept. Over a long process, a record is what lets anyone go back and understand why a decision was made.

  • Access to information

    We work so that the information concerning an owner and their complex is reachable by them. Material that sits with the representation because of its role is defined as such in advance, rather than discovered later.

  • Where the project stands

    An owner who asks which stage the process has reached, what is finished and what comes next will get an answer. We do not expect them to go looking for it.

Decisions

  • Orderly decision-making

    It is clear what the representation may settle and what goes to all the owners. That line is drawn in advance, not according to what is convenient at the time.

  • Comparing alternatives

    Proposals are examined against the same parameters, and the comparison is kept. That is what makes a choice explainable a year after it was made.

Contact and coordination

  • Updates to owners

    We send an update even when there is no dramatic development. A long silence erodes trust more than unwelcome news does.

  • Coordinating the professionals

    We coordinate between the lawyer, the appraiser, the architect and the consultants, and make sure they work from the same information and the same timeline. Professional responsibility stays with each of them.

The documents are open to read

The full text of the documents owners receive and sign can be read here in advance, printed and kept.

All forms

The personal area

In the personal area every owner sees in one place which stage the project has reached, the updates, the documents relevant to their apartment, and the meetings coming up.

From there owners can also send messages and requests, and sign documents when needed. Sign-in is by a one-time code sent to the mobile number or email address we hold. If we do not have your details yet, you can ask to register. A workspace for representation members, for managing decisions and tasks, is still being built.

Alongside the personal area, the practices above continue through the ordinary channels too: meetings, written summaries, and direct communication with the representation.

Go to the personal areaRegister for the personal area
My projectIllustrative view
  1. Organising
  2. Representation
  3. Reviewing alternatives
  4. Selecting a developer
  5. Planning
Current stage
Reviewing alternatives
Latest update
A representation meeting summary was added
Next stage
Reviewing the proposals received
Anything asked of you?
Nothing is required right now
  • Documents
  • Updates
  • Meetings

Official information sources

Public bodies you can check the information against independently. We have no business relationship, cooperation or mutual endorsement with any of them.

A question this page did not answer?

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